Help Center – ZoomX Digital Marketing Agency
Welcome to the ZoomX Help Center!
We’re here to make your experience smooth, successful, and supported. Whether you have a question about our services, need technical assistance, or want to know how to get started, you’ll find the answers below.
1. Frequently Asked Questions (FAQs)
1. What services does ZoomX offer?
We provide a complete range of digital marketing services including:
- Social Media Management
- Search Engine Optimization (SEO)
- Branding & Logo Design
- Paid Advertising (Google Ads, Meta Ads, etc.)
- Website and App Development
- Content Creation (graphics, video, copywriting)
2. How do I get started with ZoomX?
Just visit our Contact Page or call us at +91 9585661458. We'll schedule a discovery call to understand your business needs and prepare a custom proposal for you.
3. Where can I see your past work or portfolio?
You can check out our work on the Portfolio page. We regularly update it with our latest projects in design, development, and marketing.
4. How do payments work?
Once we finalize the project scope and timeline, you’ll receive an invoice. Payments can be made via bank transfer or UPI. Details will be shared during onboarding.
5. What happens if I delay providing content or feedback?
Project timelines depend on your timely input. Delays in content or approval may shift deadlines. Please try to respond promptly to help us serve you better.
2. Need Help With...
📈 Project Status
To check your ongoing project status, please contact your assigned project manager or email us at zoomxdigitalmarketingagency@gmail.com.
3. Technical Issues
Experiencing a bug on your website, ad account, or other platforms?
Send us a detailed message at zoomxdigitalmarketingagency@gmail.com with screenshots or a screen recording (if possible), and we’ll respond within 24 business hours.
4. Revisions or Updates
Need changes to your design, ads, or content?
All revisions must be submitted via email. For minor updates, turnaround time is usually 1–2 business days.
5. Support Hours
Our team is available:
Monday to Saturday: 10:00 AM – 7:00 PM
Sunday: Closed (Emergency support available via email only)
6. Emergency Support
For critical website issues or urgent ad account problems outside business hours, please:
Email with subject line "URGENT – [Issue]"
We’ll do our best to respond quickly based on the situation’s urgency.
7. Contact Us
Still have questions? Reach out to us anytime:
📧 Email: zoomxdigitalmarketingagency@gmail.com
📞 Phone: +91 9585661458
🌐 Website: www.zoomxdigital.com
We're here to help you grow your brand with clarity and creativity!
© website Design by: ZoomX.